Garuda Indonesia EU261 Compensation — up to €600
Garuda Indonesia (IATA: GA) operated direct flights between Amsterdam Schiphol (AMS) and Jakarta Soekarno-Hatta (CGK). As a non-EU carrier, EU261 applies when your flight departed from Amsterdam. Dutch passengers have a generous 5-year claim window.
⚠️ Route status note
Garuda Indonesia entered bankruptcy protection in 2021 and suspended its Amsterdam–Jakarta route in 2022 as part of debt restructuring. The route may resume. If you had a flight on the AMS–CGK route before suspension, your EU261 claim is still valid within the Dutch 5-year limitation period — the airline's financial difficulties do not extinguish your right to compensation.
Check your Garuda Indonesia flight in 30 seconds — free, no account
What went wrong?
1/4⚠️ EU departures only
EU261 applies
NOT covered
EU261 applies (if operated)
NOT covered
Compensation — Garuda Indonesia Amsterdam routes
| Route (departing EU) | Distance | Compensation |
|---|---|---|
| Amsterdam (AMS) → Jakarta (CGK) | ~11,730 km | €600 |
The AMS–CGK route is one of the longest operated from Europe — well above the 3,500 km threshold for €600 compensation.
Claiming against Garuda after bankruptcy
Garuda Indonesia completed a debt restructuring process and emerged from PKPU (bankruptcy protection) in 2022. The airline continues to operate domestically and on some international routes. EU261 compensation claims are treated separately from general creditor claims — your right to fixed compensation under EU regulation is not diminished by the airline's financial situation.
If you're having difficulty getting Garuda to respond, having SubRadar prepare and send the claim (and follow up) on your behalf can improve your chances.
🇳🇱 Netherlands: 5-year claim window
Passengers who departed from Amsterdam have 5 years to file an EU261 claim. Delays and cancellations from 2021–2022 (when Garuda had the most operational disruptions) are still within the Dutch limitation window as of 2026.
Claim deadlines by country
Find old Garuda Indonesia booking emails
SubRadar scans your Gmail or Outlook for Garuda Indonesia booking confirmations and flags any Amsterdam departure delays that may qualify for EU261 compensation.
Scan my flight emails freeOr ask a specialist to file it for you
If you would rather not deal with the airline yourself, our partner Compensair can file the claim for you on a no-win-no-fee basis. SubRadar never takes a cut of your compensation.
See the specialist option →Other Southeast Asia carriers with EU261 coverage: