How to Cancel PlayStation Plus
PS Plus Essential ($9.99/month), Extra ($14.99/month), and Premium ($17.99/month) all auto-renew. Cancelling turns off auto-renewal only — you keep access until the current period ends, and your monthly games stay playable as long as you have any active PS Plus tier.
✓ What happens when you cancel
- → Access continues until your paid period ends
- → Monthly free games are locked if you have no PS Plus tier
- → Your purchases, saves, and trophies are never deleted
- → Cloud saves remain accessible for 6 months after expiry
- → No cancellation fee
Cancel on PS5 or PS4 (console)
- 1
Go to Settings → Account Management → Account Information
From the PS5 home screen, go to Settings (gear icon, top right) → Account Management → Account Information → PlayStation Subscriptions.
- 2
Select PS Plus
Tap on your PS Plus subscription in the list.
- 3
Turn Off Auto-Renew
Select "Turn Off Auto-Renew" and confirm. Your subscription stays active until the end of the current billing period.
Cancel on PlayStation website
- 1
Sign in to playstation.com
Go to playstation.com and sign in with your PSN account.
- 2
Go to Account → Subscriptions
Click your avatar (top right) → "Account Settings" → "Subscriptions".
- 3
Cancel PS Plus
Click on your PS Plus subscription and select "Cancel Subscription" → confirm.
Direct link: playstation.com/my-account/subscriptions →
Refund policy
PlayStation refunds are available if you haven't downloaded any content or used online multiplayer. Contact PlayStation Support within 14 days of purchase (EU cooling-off right). After that, refunds are at Sony's discretion.
💡 PS Plus via iPhone / Android
If you subscribed through the App Store or Google Play, you must cancel through those stores — not through PlayStation directly. Go to App Store → Subscriptions, or Google Play → Payments & subscriptions.
GDPR route — if Sony keeps charging you
Sony Interactive Entertainment Europe is bound by GDPR. If you cancelled but continue to be billed, send a formal Art. 17 erasure request.
GDPR Art. 17 — Sony / PlayStation DPO
privacy@playstation.com
Subject: "Right to Erasure — Art. 17 GDPR — PlayStation Plus". Include your PSN ID, account email, and the date you cancelled auto-renewal.
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