China Eastern Airlines EU261 Compensation — Up to €600 Per Person
China Eastern Airlines (IATA: MU) is a SkyTeam member and one of the world's largest carriers by passengers. If your China Eastern flight from a European or UK airport was delayed 3+ hours or cancelled, you may be entitled to EU261 cash compensation.
Are you eligible?
- ✓ Flight departed from an EU or UK airport on China Eastern
- ✓ Flight was delayed 3+ hours at final destination, or cancelled with less than 14 days' notice
- ✓ Disruption was not caused by extraordinary circumstances (severe weather, ATC strikes)
- ✗ Flights arriving into EU/UK on China Eastern from China are NOT covered (non-EU carrier)
Compensation amounts — China Eastern routes from Europe
| Route | Distance | Compensation |
|---|---|---|
| London (LHR) → Shanghai (PVG) | ~9,200 km | €600 |
| Paris (CDG) → Shanghai (PVG) | ~9,200 km | €600 |
| Amsterdam (AMS) → Shanghai (PVG) | ~9,100 km | €600 |
| Frankfurt (FRA) → Shanghai (PVG) | ~9,200 km | €600 |
| London (LHR) → Kunming (KMG) | ~8,600 km | €600 |
All China Eastern EU/UK routes exceed 3,500 km → maximum €600 per person applies. Delay must be 4+ hours for routes over 3,500 km.
⚠️ Check your boarding pass: MU or partner code?
China Eastern has codeshare agreements with several airlines including Air France, KLM, Japan Airlines, and others. Your compensation claim must be filed against the operating carrier — the airline that actually flew the plane.
- → Boarding pass shows MU + number: claim against China Eastern
- → Boarding pass shows AF/KL/JL: claim against that airline instead
- → You can check the flight number on your original booking confirmation
Claim deadline by country
Deadline runs from the scheduled flight date. UK passengers can claim back 6 years — LHR–PVG flights from 2020 onwards may still be claimable.
Not sure if your flight qualifies?
SubRadar scans your Gmail or Outlook for China Eastern booking emails and flags potential EU261 claims automatically.
Scan my flight emails freeFile directly with AirHelp
AirHelp handles China Eastern EU261 claims on a no-win, no-fee basis (~25% success fee). They know China Eastern's typical delay patterns and defences.
Check your China Eastern claim →Related EU261 guides: