WestJet Delayed from the UK? Claim EU261 Compensation Up to €600
WestJet (IATA: WS) operates transatlantic flights from London Gatwick, Glasgow, Edinburgh, Dublin, and Amsterdam to Calgary (YYC), Vancouver (YVR), Toronto (YYZ), and other Canadian cities. Although Canadian, EU Regulation 261/2004 applies to all airlines departing from EU or UK airports. All WestJet routes from the UK exceed 6,400 km — all qualify for the maximum €600 per person with a 4+ hour delay.
WestJet vs Air Transat from the UK
Both WestJet and Air Transat (TS) operate transatlantic charter/scheduled services from UK airports to Canada. Both are fully covered by EU261 for UK departures. UK passengers have 6 years to claim — covering delays from as far back as 2020.
Claim window by EU departure country
| EU/UK Departure | Claim Window | WestJet routes (all = €600) |
|---|---|---|
| United Kingdom (LGW, GLA, EDI) | 6 years | London Gatwick–Calgary YYC: ~7,100 km · London–Vancouver YVR: ~7,900 km · Glasgow–Calgary: ~6,700 km · Edinburgh–Calgary: ~6,600 km — ALL €600 with 4h+ delay |
| Ireland (DUB) | 6 years | Dublin–Calgary YYC: ~6,400 km · Dublin–Vancouver YVR: ~7,200 km — €600 |
| Netherlands (AMS) | 5 years | Amsterdam–Calgary YYC: ~7,900 km — €600 |
Am I eligible?
How to claim WestJet EU261 compensation
- 1
File directly with WestJet
Submit your EU261 claim via WestJet's customer service. Reference EU Regulation 261/2004. Include your booking reference, WS flight number, UK/EU departure airport, and actual arrival time in Canada.
WestJet contact → - 2
Escalate to national authority of your EU/UK departure
UK CAA for London Gatwick, Glasgow, Edinburgh. IAA (Irish Aviation Authority) for Dublin. All can enforce EU261 against WestJet. Free process, 3–6 months.
Find your national enforcement body → - 3
Use a no-win no-fee service
AirHelp handles WestJet EU261 claims and takes ~25% only if successful. UK passengers have a 6-year window — worth checking past delays from London Gatwick to Calgary.
Check via AirHelp →
WestJet denial tactics to watch for
- →"EU261 doesn't apply to WestJet" — false; EU law applies to all airlines on EU/UK-departure flights
- →"Canada has its own APPR rules" — Canadian Air Passenger Protection Regulations apply to Canadian-departure flights; EU261 applies to UK/EU departures and is more favorable
- →Offering WestJet Dollars travel credit instead of cash — you are entitled to cash under EU261
- →"Technical issue as extraordinary circumstances" — not valid under EU261
- →Glasgow/Edinburgh passengers: Scottish airports are fully covered under UK261 with the same 6-year window as Heathrow
Find past WestJet delays in your inbox
SubRadar scans your Gmail or Outlook for WestJet booking emails and flags disrupted UK/EU-departure flights — up to 6 years for UK flights.
Scan my inbox free →EU261 guides for other airlines: