How to Cancel Norton Antivirus or Norton 360
Norton 360 and AntiVirus Plus renew automatically every year — often jumping from a discounted first-year price to full price (up to $99+/year). You can cancel auto-renewal online in minutes and claim a 60-day refund if you were recently charged.
✓ Norton's 60-day money-back guarantee
Norton offers one of the longest refund windows in the industry — 60 days from the renewal date. If you were auto-renewed recently, you can get a full refund by contacting support.
Cancel online — my.norton.com
- 1
Sign in to my.norton.com
Go to my.norton.com and sign in with your Norton account credentials.
- 2
Click your name → My Subscriptions
In the top-right corner, click your name or account icon, then select "My Subscriptions".
- 3
Find your plan → Cancel Subscription
Find your active Norton subscription and click "Cancel Subscription" or "Turn Off Automatic Renewal".
- 4
Confirm
Navigate through any retention offers and confirm cancellation. Your protection stays active until the end of the paid period.
Direct link: my.norton.com →
Refund — 60-day guarantee
Contact Norton support within 60 days of your renewal charge. Chat or call: 1-855-815-2726. Reference the "60-day money-back guarantee" explicitly. EU users may also have rights under consumer protection law regardless of the guarantee window.
⚠️ Bought Norton through a retailer?
If you purchased through Amazon, Best Buy, or another retailer, you still cancel through my.norton.com — the subscription is tied to your Norton account, not the retailer.
GDPR route — if Norton keeps charging you
Norton (Gen Digital) operates in the EU and is bound by GDPR. If you cancelled but are still being charged, send a formal Art. 17 Right to Erasure request.
GDPR Art. 17 — Norton / Gen Digital DPO
privacy@nortonlifelock.com
Subject: "Right to Erasure — Art. 17 GDPR — Norton 360". Include your account email and the date of the disputed charge.
How many security subscriptions are quietly renewing?
Norton, McAfee, Kaspersky, Bitdefender — SubRadar scans your inbox and surfaces every active subscription renewal. Free health score in 30 seconds.
Scan my subscriptions free →Other subscriptions to cancel: