Air Mauritius Delayed from Europe? Claim EU261 Compensation Up to €600
Air Mauritius (IATA: MK) — Mauritius's national carrier — operates flights from Paris CDG, London Gatwick, Amsterdam, Frankfurt, Rome, and other European cities to Mauritius Sir Seewoosagur Ramgoolam Airport (MRU). Despite being Mauritian, EU Regulation 261/2004 applies to all Air Mauritius flights departing from EU or UK airports. Paris–Mauritius at approximately 9,300 km and London–Mauritius at ~9,900 km are well above the 3,500 km threshold — qualifying for €600 per person with a 4+ hour arrival delay.
Air Mauritius restructuring (2020–2021): current EU261 rights intact
Air Mauritius entered voluntary administration in 2020 and completed restructuring in 2021. The airline has since resumed normal operations. EU261 applies normally to current and historical EU/UK-departure flights. French passengers have 5 years to claim — disrupted Paris–Mauritius flights back to 2021 may still be claimable.
⚠️ Réunion (RUN) and Mayotte (DZA): check departure airport carefully
Réunion Island is an EU overseas territory — EU261 applies for flights departing from Saint-Denis Roland Garros Airport (RUN). Mayotte is also a French department. However, Mauritius (MRU) itself is not EU. If your Air Mauritius flight involved a stopover in Réunion, the EU261 rules are complex — use AirHelp to assess your specific routing.
Claim window by EU/UK departure country
| EU/UK Departure | Claim Window | Air Mauritius routes |
|---|---|---|
| France (CDG) | 5 years | Paris CDG–Mauritius MRU: ~9,300 km → €600 with 4h+ · Also Paris Orly to MRU (check operating carrier) |
| United Kingdom (LGW) | 6 years | London Gatwick–Mauritius MRU: ~9,900 km → €600 with 4h+ |
| Netherlands (AMS) | 5 years | Amsterdam–Mauritius MRU: ~9,500 km → €600 |
| Germany (FRA) | 3 years | Frankfurt–Mauritius MRU: ~9,100 km → €600 |
| Italy (FCO) | 2 years | Rome–Mauritius MRU: ~7,800 km → €600 |
| Belgium (BRU) | 1 year | ⚠️ Brussels–Mauritius: act immediately |
Am I eligible?
How to claim Air Mauritius EU261 compensation
- 1
File directly with Air Mauritius
Submit your EU261 claim via Air Mauritius customer service. Reference EU Regulation 261/2004. Include your MK flight number, PNR, departure airport, and actual arrival time at Mauritius.
Air Mauritius contact → - 2
Escalate to DGAC (France) or CAA (UK)
DGAC for all Paris CDG/Orly-departure Air Mauritius flights (5-year window from flight date). UK CAA for London Gatwick departures (6-year window). ILT for Amsterdam (5-year window). Free to file.
Find your enforcement body → - 3
Use a no-win no-fee service
AirHelp handles Air Mauritius EU261 claims including the Réunion routing question. They take ~25% only on success. French passengers have 5 years — Paris–Mauritius delays from 2021 onwards may still be claimable.
Check via AirHelp →
Air Mauritius denial tactics to watch for
- →"EU261 doesn't apply to Air Mauritius" — false; EU law applies to all carriers on EU/UK-departure flights
- →Offering Kestrelflyer miles instead of cash — you are entitled to cash compensation under EU261
- →"Weather or cyclone in Mauritius was the cause" — cyclone conditions at the destination may qualify as extraordinary, but a delay departure from Paris or London is still the airline's responsibility
- →"Our restructuring affects your claim" — Air Mauritius completed restructuring in 2021; current EU261 rights apply fully
- →Belgium (BRU) passengers: 1-year deadline — act immediately
- →Italy (Rome) passengers: 2-year deadline — act within 2 years of the flight
Find past Air Mauritius delays in your inbox
SubRadar scans your Gmail or Outlook for Air Mauritius booking emails and flags EU/UK-departure MK flights that were disrupted. French passengers departing Paris have a 5-year claim window.
Scan my inbox free →EU261 guides for other airlines: