China Southern Airlines EU261 Compensation — Up to €600 Per Person
China Southern Airlines (IATA: CZ) is China's largest carrier by fleet size and a SkyTeam member. If your China Southern flight from a European airport was delayed 3+ hours or cancelled, you may have a valid EU261 claim worth up to €600 per person.
Check your China Southern flight in 30 seconds — free, no account
What went wrong?
1/4When are you covered?
- ✓ Your flight departed from an EU or UK airport operated by China Southern (CZ flight code)
- ✓ Delay of 3+ hours at final destination, or cancellation under 14 days before departure
- ✓ Disruption was within the airline's control (not genuine weather events or ATC strikes)
- ✗ Flights arriving into EU from China on China Southern are NOT covered (non-EU carrier rule)
Compensation amounts — China Southern from Europe
| Route | Distance | Compensation |
|---|---|---|
| Amsterdam (AMS) → Guangzhou (CAN) | ~9,370 km | €600 |
| Amsterdam (AMS) → Wuhan (WUH) | ~8,820 km | €600 |
| Frankfurt (FRA) → Guangzhou (CAN) | ~9,220 km | €600 |
| Paris (CDG) → Guangzhou (CAN) | ~9,150 km | €600 |
| London (LHR) → Guangzhou (CAN) | ~9,330 km | €600 |
All China Southern routes from Europe exceed 3,500 km — maximum €600/person applies for delays of 4+ hours.
⚠️ EU departures only — the direction matters
China Southern is a Chinese (non-EU) carrier. EU261 only applies when it operates flights departing from EU or UK airports.
- ✓ AMS → CAN (departs Amsterdam) → EU261 applies → up to €600
- ✗ CAN → AMS (departs Guangzhou) → EU261 does NOT apply
- → For delays on the return flight from China, check China's CAAC passenger rights regulations instead
Claim deadline by country
Netherlands passengers can claim AMS departures up to 5 years back. If you flew CZ-coded from Amsterdam in 2021 or later, you are very likely still within the window.
Did SubRadar detect a China Southern booking?
Connect your Gmail or Outlook and SubRadar scans for China Southern booking emails, flags EU261-eligible flights, and prepares the claim for you.
Scan my flight emails freeOr ask a specialist to file it for you
If you would rather not deal with the airline yourself, our partner Compensair can file the claim for you on a no-win-no-fee basis. SubRadar never takes a cut of your compensation.
See the specialist option →Related EU261 guides: