Transavia Flight Delayed or Cancelled? Claim Up to €600 Under EU261
Transavia operates as a low-cost subsidiary of the Air France-KLM group, flying from France (Transavia France) and the Netherlands (Transavia Netherlands). Both are fully subject to EU Regulation 261/2004 — a delay of 3+ hours entitles you to fixed cash compensation of up to €600 per passenger.
🇫🇷🇳🇱 5-year claim window in France and Netherlands
Both French and Dutch statute of limitations give you 5 years to file an EU261 claim — significantly more time than the 3-year standard in most EU countries. A 2021 Transavia delay from Paris Orly may still be actionable today.
⚠️ Transavia France vs Transavia Netherlands
Always claim against the operating carrier, not your booking channel. Check your boarding pass for the airline code: TO = Transavia France (Air France group), HV = Transavia Netherlands (KLM group). The claim process and authority differ between the two.
Am I eligible?
Compensation amounts
| Flight distance | Example routes | Compensation |
|---|---|---|
| Under 1,500 km | Paris–Ibiza, Amsterdam–Malaga | €250 |
| 1,500–3,500 km | Paris–Marrakech, Amsterdam–Hurghada | €400 |
| Over 3,500 km (4h+ delay) | Long-haul Transavia routes | €600 |
How to claim Transavia EU261 compensation
- 1
Submit via Transavia's claim form
File your EU261 claim through Transavia's online form. Have your booking reference, boarding pass, and actual arrival time available. Transavia should respond within 14 days.
Transavia contact form → - 2
Escalate to DGAC (France) or SACM (Netherlands)
For Transavia France (TO): escalate to DGAC — Direction Générale de l'Aviation Civile. For Transavia Netherlands (HV): escalate to SACM. Both can mandate payment.
- 3
Use a no-win no-fee claims service
AirHelp handles Transavia claims in both French and Dutch jurisdictions. No upfront cost — they take ~25% only if they win for you.
Check via AirHelp →
Transavia denial tactics to watch for
- →Carrier confusion — always check your boarding pass for the operating carrier code (TO or HV) before filing
- →"Extraordinary circumstances" for routine technical delays — courts consistently reject this for scheduled maintenance issues
- →Codeshare bookings through Air France or KLM — if the operating carrier is Transavia, EU261 applies to Transavia
- →Claiming the delay was under 3 hours — Transavia sometimes calculates from departure, not arrival
- →Statute of limitations claims — France and Netherlands both allow 5 years from the flight date
Find past Transavia claims in your inbox
SubRadar scans your Gmail or Outlook inbox for Transavia booking confirmations and surfaces EU261 claims within the 5-year French/Dutch window.
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