Wizz Air Flight Delayed or Cancelled? Claim Up to €600 Under EU261
Wizz Air consistently ranks among the worst EU airlines for EU261 compliance. The airline frequently rejects claims, offers WIZZ credit instead of cash, and cites extraordinary circumstances for routine disruptions. Here's how to claim — and win.
⚠️ Wizz Air compliance warning
Wizz Air was sanctioned by the UK CAA and multiple EU aviation authorities for systematic EU261 non-compliance. Direct claims are frequently rejected — escalation is almost always necessary. Do not accept WIZZ credit instead of cash.
Am I eligible?
Compensation amounts
| Flight distance | Example routes | Compensation |
|---|---|---|
| Under 1,500 km | London–Budapest, Warsaw–Bucharest | €250 |
| 1,500–3,500 km | London–Tel Aviv, Budapest–Marrakech | €400 |
| Over 3,500 km (4h+ delay) | UAE–UK routes (Wizz Air Abu Dhabi) | €600 |
How to claim Wizz Air EU261 compensation
- 1
File via the Wizz Air app or website
Log into your WIZZ account → Manage Booking → Submit an EU261 claim. Important: always request cash compensation explicitly. Do not accept the WIZZ credit offer — it is not equivalent and you can refuse it.
Wizz Air claims portal → - 2
Escalate to your national aviation authority
Wizz Air has been ordered by EU regulators to pay claims it denied. In the UK: CAA Passenger Advice and Complaints Team (PACT). In Hungary (Wizz base): CCAA. In France: DGAC. In Poland: ULC. These bodies have power to mandate payment.
- 3
Use a no-win no-fee claims service (strongly recommended)
Given Wizz Air's compliance record, using AirHelp or similar dramatically increases your chances. They've successfully claimed from Wizz Air at scale and know their denial patterns. They take ~25% only if you win.
Check via AirHelp →
Wizz Air's most common denial tactics
- →Offering WIZZ credit instead of cash — you can legally refuse this and demand €250/€400/€600 in cash
- →"Aircraft technical issue" or "unscheduled maintenance" cited as extraordinary circumstances — courts consistently reject this
- →Crew unavailability or scheduling problems — also NOT extraordinary circumstances
- →Claiming the delay was under 3 hours — verify actual arrival time against original scheduled arrival
- →Ignoring claims entirely — escalate to the CAA or your national authority after 8 weeks with no response
- →Offering partial payment to avoid full settlement — only accept if you calculate it's close to the legal amount
UK261 — 6 years for UK flights
Wizz Air UK (operating UK domestic and outbound routes post-Brexit) falls under UK261. UK contract law allows claims up to 6 years from the flight date — double the standard EU window. If your disrupted Wizz Air flight was UK-operated, you may still have time even for flights from 2020.
Find past Wizz Air claims in your inbox
SubRadar scans your Gmail or Outlook inbox for Wizz Air booking confirmation emails from the past 3 years (6 for UK routes) and surfaces EU261 claims you may have forgotten about.
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